Support
Clear help before and after your Amazon purchase.
Find setup guidance, care instructions, warranty information, and the quickest way to contact rePretty.
365-day limited warranty
Manufacturing-defect support after the Amazon return window.
The warranty begins on the Amazon delivery date and covers eligible manufacturing defects during normal use.
Contact rePretty support with your Amazon order number, product model, a description of the issue, full-product photos, and a short video showing the fault when it can be recorded safely.
After review, rePretty may replace the product with the same model or a functionally equivalent product. Water damage, drops, misuse, modification, non-original adapters, and normal wear are not covered.
Before contacting us
Have a few details ready so we can help faster.
Amazon orders
Manage delivery and returns in Amazon Your Orders.
Use Amazon Your Orders for current delivery, marketplace return eligibility, and refunds. rePretty remains available for product guidance and eligible warranty support.